Delhi Metro : WhatsApp based ticketing
Passengers on the Airport Line will now be able to use WhatsApp chatbot-generated QR code-based tickets from their smartphones.
Delhi Metro passengers will now be able to travel on Airport Line using the WhatsApp based ticketing service which started from Tuesday.
Officials said the system allows passengers to receive QR code-based tickets directly on WhatsApp.
“Further enhancing the travel experience for its passengers in an easy-to-navigate digital mode, Delhi Metro today introduced a WhatsApp based ticketing service for travel on its Airport Express Line,” Delhi Metro Rail Corporation (DMRC) said.
With the introduction of this feature, passengers on the Airport Line will now be able to use WhatsApp chatbot-generated QR code-based tickets from their smartphones.
This feature will make travel more efficient and seamless for passengers, especially national and international travelers going to or from the airport using Airport Line, as they will now be able to purchase and use tickets generated right on their phones through a dedicated WhatsApp chatbot. in English and Hindi language) as per their convenience, DMRC said.
To start the service, passengers have to add DMRC’s official WhatsApp number 9650855800 in their phone’s contact list.
Officials said that for single and group travel, a maximum of 6 QR code based tickets can be generated for each passenger.
Delhi Metro : Tickets will be valid till end of business day. But once entered, passengers must exit within 65 minutes from the destination station. To exit the source (origin) station, passengers should leave within 30 minutes from the time of entry, they said.
Tickets cannot be booked after business hours. The service does not allow cancellation of tickets.
DMRC will charge a nominal facility fee for transactions made through credit or debit cards. No facility charges will be charged for UPI based transactions.
Earlier this month, DMRC introduced QR code-based paper tickets for travel on all lines, describing the development as a step towards a more transparent and human intervention-free mechanism.