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Some Robinhood customers think the investing app is full of cr*p – and they’re not afraid to show it.
Irate users threw dog poo, vandalised a sculpture and held a protest at Robinhood’s Silicon Valley headquarters as the startup limited GameStop trades amid the recent stock market frenzy, according to reports.
Local police documented 10 incidents in which angry clients showed up at the company’s Menlo Park, California office over the last two weeks, CNBC reported on Thursday.
The furore reportedly started on January 28, when Robinhood and other brokerages blocked traders from buying shares of GameStop and other companies that had been pumped up on Reddit’s WallStreetBets message board.
One person hurled dog faeces at the building that day and left before he could be identified, Menlo Park police told Business Insider. Another person who threw his T-shirt at a security guard was cited for assault and released, the outlet reported.
RELATED: Real reason Robinhood app halted GameStop trading
About 15 people reportedly held a protest outside the one-story building the following day. Then another protester allegedly used an electric saw to damage a statue at the site on January 31, Business Insider says.
Outraged customers continued showing up at the office until at least Tuesday, when the most recent police report was filed, according to CNBC.
One user named Rayz Rayl told the network that he drove more than 3800km to the building from his Indiana home last Thursday after getting locked out of his Robinhood account. He had reportedly tried to contact the company’s customer service to no avail.
“My money is currently held hostage by Robinhood. I can’t get it out,” Mr Rayl told CNBC. A customer service representative later contacted him and he was eventually able to get into his account, the network reported.
CNBC also saw an unidentified man kicking and knocking on the front door of the headquarters claiming that Robinhood had “$US2 million ($A2.6 million) of my money on hold”.
Neither Robinhood nor a representative for the Menlo Park police department immediately responded to emails seeking comment on Friday.
Robinhood’s move to temporarily limit GameStop trades also sparked a January 28 protest outside the New York Stock Exchange. The company is also facing lawsuits and a congressional hearing over its role in the market chaos.
This post was originally published on the New York Post and is reproduced with permission
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